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Each client entitled to support has a private area on our servers. They can follow and assess their project’s progress, communicate with a technician, designer or translator in real time by chat or videoconference, and upload or download files.
This online support area remains active during the maintenance period.
As the support or maintenance period nears its end, you can extend it.
If you have any problem with the password of your assistance/maintenance area, please contact the support service.
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