This excerpt from a conversation about brands and corporate identity between two leading professionals highlights the value of a strong brand and image. (By Pedro Méndez Elizalde for mediomundo.net)
Guillermo D'Aiello (Professor of corporate identity in the Austral University and director of D'Aiello Imagen):
Behind any good product there must be a good brand...
Paul Capriotti (PhD in Information Sciences, Autonomous University of Barcelona, Manager of Epson's communications in Spain and consultant in communication and corporate identity):
The concepts can be reversed: behind good communication and a good brand, there must be a good product. Fifty years ago, consumers were easier to influence. Today they are more experienced and better informed. Products must be consistent with communication, and communication with products; otherwise, success does not last. People look for facts. The focus has shifted from product attributes to the brand. This understanding can help a company broaden its activities.